Tip of the Day: Feedback

Don’t forget that even though you’re already playing an Open Beta version, World of Warplanes is still in development. That means that parts of it may not be final and that you even may encounter the occasional bug or client crash from time to time.

If you encounter a bug (which is a glitch or error in the game) during your playing sessions, we would like you to drop us a line about it to Customer Support. Alternatively, you can also visit the dedicated section on our official World of Warplanes forum to tell us all about your findings there. Please use the search function before reporting though! With thousands of gamers actively playing the Open Beta at the same time, it may very well be that a fellow tester has already seen and reported the specific issue which you meant to alert us about.

In the rare occasion that you encounter a client-crash (which means that your game stops in mid-play and you find yourself back on your Windows home screen with an error message), please head over to the dedicated Customer Support Page where you can find instructions on how to contact us and what information to include in your crash report.

Finally, please keep in mind that one of the main purposes of the Open Beta is to test our product before its final release and to enable the developers to find the right balance for a multitude of game features by fine-tuning gameplay details. It is therefore of the utmost importance that you take a timeout from testing every once in a while and tell us what you think about the game. Your feedback is crucial to us so that we can make the final tweaks and changes to the game before the servers go live for the grand opening. Please don’t hesitate to browse and post in our forums to discover subjects that are being discussed amongst other testers and to share your own views with us as well. Our host of Community Managers and Community Coordinators will make sure to answer your questions and to forward your feedback to our developer team.

Get Airborne!